Frequently Asked Questions

Read straightforward answers about parcel routes, dispatch dates, formula care, and return steps.

1. 1

   What active ingredients are inside each capsule?

   Each vegetable cellulose capsule contains concentrated lutein and zeaxanthin extracted from marigold petals, paired with whole wild bilberry fruit extract. We never add talc, magnesium stearate, synthetic dyes, or inert bulking agents.

2. 2

   How do payments and order dispatches work?

   We accept cash on delivery when your courier arrives, as well as direct bank transfer. For weekday orders confirmed by 13:30, our team packs and hands your parcel to the courier on the same business day.

3. 3

   What is your return process if I change my mind?

   We maintain an exact 30-day return window from the date your package arrives. Goods must be unopened, unused, with the tamper-evident neck band completely intact and in their original packaging.

4. 4

   Why do you package capsules in amber glass rather than plastic tubs?

   Plant carotenoids like lutein are sensitive to ambient indoor light and air. Thick amber glass blocks degrading light wavelengths, keeping the herbal powders fresh without chemical preservatives.